multixchange.net – FAQ

What is a coupon and how to use it?

• A coupon is a unique code that grants an additional discount of 0.05% when redeemed (this is added to any existing account discount unless the coupon excludes this possibility).

How do I get a coupon?

• Each client receives a discount coupon after successfully completing an exchange on the website. A coupon will not be provided if the client received an overpayment for their exchange request.

Where can I find my coupon?

• The coupon can be found in the email from the exchange service.

How do I use my coupon?

• When creating an exchange request on the site, after selecting the exchange direction, sеlect “I have a coupon” in the “Coupon” field, enter your coupon code in the opened line, and click “Activate”.

Where can I find information about my coupon?

• Information about the coupon is available in the email where it was provided.

Can I activate multiple coupons at once?

• Only one coupon can be activated per request.

Can I use a coupon without registering on the website?

• Yes, you can use an active coupon provided by the site regardless of whether or not you are registered.

Blockchain Confirmation is the process by which transactions in a distributed network of blocks are confirmed and approved for inclusion in the chain of blocks. When a user initiates a transfer, the transaction first enters a queue of unconfirmed transactions. Miner groups then compete to verify and append the transaction to the next block.

If the correct solution to the cryptographic puzzle (Proof of Work) is successfully found, the miner inserts the block with the transaction into the chain of blocks, after which the transaction is considered confirmed. The more confirmations a transaction has (usually several are needed), the more consolidated and immutable the transaction is.

The number of confirmations required usually varies depending on the specific type of blockchain. For example, in the Bitcoin systеm, it is preferable to wait for about 6 confirmations for a guaranteed transaction. This is because the more confirmations a transaction has, the more difficult it is to carry out a 51% attack to change the data in the network of blocks.

Ultimately, blockchain transaction confirmation plays an important role in ensuring the security and safety of transactions in decentralized networks.

Storing your cryptocurrency is extremely important, and the security of your digital asset depends on the storage method you choose. There are several ways to store cryptocurrency: cold and hot wallets. Cold wallets are physical devices that store your cryptocurrency offline, providing a high level of security from hackers and cyber attacks. Examples of cold wallets inсlude Ledger Nano S, Trezor, etc. Hot wallets are software wallets that are connected to the internet. They are convenient for frequent transactions, but are less secure due to the risk of hacking. Examples of hot wallets inсlude Blockchain.info, Coinbase, etc. It is also important to use reusable authentication methods, keep backups, and not share the keys available to your wallet with anyone. It is critical to choose reputable service providers and do your research well before storing cryptocurrency. Always keep in mind that the security of your cryptocurrency lies on your shoulders.

To create an application on the Multixchange cryptocurrency exchange service, you need to complete several steps:

1. Register on the platform: The first step is to create an account on the Multixchange website. Click on the “Register” button and fill in the required data: e-mail, password and additional information upon request.

2. Login to your personal account: After successful registration, log in to your personal account using the data specified during registration.

3. Selecting cryptocurrencies for exchange: Determine which cryptocurrency you want to exchange and for which one. A list of supported cryptocurrencies and exchange pairs is available on the Multixchange website.

4. Filling out an application: Go to the “Create an application” page, where you can specify the exchange details – the amount of cryptocurrency you are sending or the amount you want to receive.

6. Confirming the application: After you have entered all the necessary data, confirm the creation of the application. Before confirming, carefully check all the details of the exchange and complete all the specified steps.

7. Waiting for processing: After creating the application, wait for it to be processed by the exchange office. At this point, additional actions may be required on your part, if such are indicated by the service’s technical support.

8. Completing the exchange: After the application is processed and the exchange is completed, you will be provided with information about the exchange results. Make sure that all exchange conditions have been met correctly.

9. Feedback: After completing the exchange, do not forget to leave feedback on the work of the service and the exchange office. This will help other users make the right choice.

Thus, creating an application for exchanging cryptocurrencies on the Multixchange platform is not difficult and only requires performing a few steps in accordance with the specified instructions.

If the exchange does not go through or the funds do not arrive, write to us in the 24/7 Telegram chat. Our operators will help you find out the reason for the delay in payment, whether it is incorrect details, problems with the payment systеm or other circumstances. Our team is ready to quickly find a solution and provide the necessary instructions.

Such concepts as – Memo, Tag, used as a comment or note to the payment – this is an additional field in the bank details, which must be filled in. This tag is used to identify the client transferring funds to the address of a certain service or platform. Memo, Destination Tag, comment or note to the payment are usually used in networks where this is taken into account in the rules of work, such as Ripple, Binance Chain, Stellar, Toncoin and others. When transferring funds to personal wallets, the use of a tag is not mandatory, but if it is requested, it must be specified to avoid the need to prove that this is your transfer.

Services can use one address for receiving funds and identify clients by an additional universal number, which is assigned to the client when creating an invoice for payment. When transferring funds to an address and specifying a tag, information about the transfer with the tag is transmitted to the owner of the address via the blockchain, which simplifies the processing of the transaction and identifies its sender. An analogy with regular mail: if you send a letter, specify the address and house number, but forget the apartment, the letter will be returned or will remain in the general department until it is found. In this example, the apartment number is an identifier, similarly with MEMO. Just like with the postal designation, in the absence of MEMO, funds can be temporarily blocked until additional evidence is provided and support is contacted. Therefore, it is important not to forget to specify the full details when making a transfer and remember that your actions are related to funds.

Due to the increase in the number of fraudsters seeking to obtain and use other people’s financial resources, a verification procedure was introduced. Fraudsters, having access only to the card data – number, security code and expiration date, can make purchases and transfer money without having the card itself.

Card verification on our website guarantees that it is you who is making the transfer and that you have a physical card. This procedure only needs to be completed once for each new card. If you have already been verified and want to make a new exchange transaction, re-verification is not required.

The card verification procedure is quite simple. You need to take a photo of your card against the background of our website. The photo must show the card number and all digits, as well as the clearly legible last name and first name of the cardholder. We do not ask you to provide the expiration date and security code of the card. This data must be hidden.

If you have a “momentum” card and your initials are not indicated on it, then we will need to fully verify the card number. In this case, you must provide the real data of the cardholder. If the details in the application do not match the data on the receipt of funds, the application will be suspended and you will have to contact technical support to resolve this issue.

If your card verification was not approved, our site will inform you of the reason for the refusal. You will be able to take a photo again, taking into account the reason for the refusal, or correct the details and upload a photo of the card again.

After uploading the card to the site, its verification will take approximately one minute. Do not refresh the page, it will refresh automatically after the verification is confirmed by the operators.